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Shop FAQ
Hiee! Thanks so much for takin’ the time to peruse through my lil’ online shop here!
**PLEASE NOTE ANY ORDERS THAT ARE SELECTED WITH THE INCORRECT SHIPPING OPTION WILL BE CANCELLED+REFUNDED.**
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*ANY PREORDERS MADE WITH CURRENTLY STOCKED ITEMS WILL BE SENT TOGETHER ONCE PREORDER PRODUCTS ARE RECEIVED. THIS CAN POTENTIALLY DELAY YOUR ORDER. PLEASE BE MINDFUL BEFORE ORDERING.
PREORDERS FOR JETPACK CAT AND MIZUKI CHARMS WILL END SATURDAY , 6/6. WHEN PREORDERS WILL BE SHIPPED IS TBA.
Details are subject to change and will update as needed.
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This shop will be mainly for orders within the US. Due to the current political climate in the US: I do not see shipping outside the US for the unforeseeable future. I will cancel any international orders if received on here, apologies in advance.
Domestic shipping is $5.99. Rates may change due to increasing rates.
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All sales are final. There are no cancellations once an order is made. Please be mindful before placing an order. Thank you kindly!
Once orders reach the mailbox or post office , it is out of my hands. Please refer to your tracking number.
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All orders will usually be processed, mailed/shipped out, and delivered within 1-2 weeks of receiving them.
Once shipped from the post office, tracked orders will typically take 3-5 business days to be delivered via USPS. During the holiday season this can vary due to the nature of the season. Please keep this in mind when ordering from my shop.
I plan to process and drop off orders on my days off that range from Saturday, Sunday, and Thursdays. Please allow up to 2 days to process and drop off at the post office once order is received.
** IF YOUR ORDER CONTAINS PREORDER ITEMS, THIS WILL DELAY WHEN YOUR ORDER WILL BE DELIVERED TO ITS DESTINATION. FOR ANY QUERIES, PLEASE REFER TO PREORDERS FAQ SECTION FOR TIMELINE SPECIFIC INFORMATION!
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As noted under the last two sections: it is completely out of my hands once orders are sent out to the mailbox or post office. Please file a claim with USPS if you suspect your order is lost or stolen.
Please refer to your tracking number sent via the email made with your order.
For specifics about damaged product, feel free to email me with your order number and we can review your specific situation and figure out a solution. Please include images of your damaged order.
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Please email me with your order number via the contact engine.
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My prints are printed on satin , glossy photo paper and cardstock. Prints are outsourced via CatPrint or printed on demand using the EPSON ET-8550.
Stickers are made possible through Stickerbunnies or printed at home.
Some sticker designs may be hand cut.
*Please note: the acrylic charms have removable plastic film over them to protect it.
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At checkout, general shipping:
$5.99 standard bubble mailer containing all tangible goods: stickers, acrylic charms, and button pins. Ensures a tracking number with your order.
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For further questions please email them via the contact engine or via everennie.illo@gmail.com